What IT trends and technologies should be on every organization’s planning radar?
Digital technologies — mobile, social, big data and cloud — are disrupting businesses everywhere by revolutionizing the role technology plays in our everyday lives. Research focused on upcoming trends and predictions will position you to stay agile and plan strategically to take advantage of the coming changes, rather than being damaged by them.
Areas of Focus
- The emergence of Digital Business has sparked a shift in the relationship between man and machine. Throughout the year Gartner will focus on three categories that will highlight the idea of human-machine cooperation and growth:
Machines Are Taking a More-Active Role in Enhancing Human Endeavors:
Because the machines are more connected than ever before, they have an increased ability to supplement human jobs and to reduce the cost of operations.
Digitalized Things Are Making Assisted Economic Decisions:
The increased use of computing machines in decision making is extending into the realm of financial choices with increasing consistency. This makes one begin to think about how many of the economic decisions we make will be supported by, then automated through, digital technologies.
Renovating the Customer Experience Is a Digital Priority:
The practical digital business sees customer experience innovation as the next frontier, and half of all consumer goods product investments are likely to be directed toward improving the customer experience.