A question that people evaluating Microsoft Dynamics ERP often ask me is, “How many companies are using Microsoft Dynamics?”  These are the recently updated numbers from Convergence 2015 provided to me by Jim Desler, Director, Corporate Communications at Microsoft.

2015 Breakdown of the Microsoft Dynamics customer numbers worldwide by product:

Microsoft Dynamics® AX 20,000 companies
Microsoft Dynamics® GP 47,000 companies
Microsoft Dynamics® NAV 110,000 companies
Microsoft Dynamics® SL 13,500 companies
Microsoft Dynamics® CRM 40,000+ companies 4.4 million users

Microsoft Dynamics Retail: 46,500
Microsoft Dynamics C5: 85,000
Microsoft XAL,C4/Apertum: 30,000








If you want to compare with past statistics:

2014 Breakdown of the Microsoft Dynamics customer numbers worldwide by product :

Microsoft Dynamics® AX 19,000 companies
Microsoft Dynamics® GP 47,000 companies
Microsoft Dynamics® NAV 102,000 companies
Microsoft Dynamics® SL 13,500 companies
Microsoft Dynamics® CRM 40,000 companies 4 million users








Plus Microsoft Dynamics Retail Management System reported a surprisingly high 45,000 companies.

More details from Convergence 2014:

  • Microsoft Dynamics AX: Over 30% license growth in North America over last 6 months
  • Microsoft Dynamics CRM: 38 quarters of double digit growth
  • Microsoft Dynamics NAV & Microsoft Dynamics GP: Customer adds grew over 30% in last 6 months

To compare: Here are the official counts from Convergence 2013.

Breakdown of the Microsoft Dynamics customer numbers worldwide by product:

Microsoft Dynamics® AX 18,000 companies
Microsoft Dynamics® GP 43,000 companies
Microsoft Dynamics® NAV 94,000 companies
Microsoft Dynamics® SL 13,500 companies
Microsoft Dynamics® CRM 39,000 companies (3 million users)



Included in these are some famous companies and brands using Microsoft Dynamics ERP and CRM.

Why are there more Dynamics NAV users than any other? Because this is a count of worldwide customers. Dynamics NAV has a huge customer base in Europe. If this was a count of only US companies, Dynamics GP would have the highest amount.

60 responses to “How Many Companies Use Microsoft Dynamics ERP?

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